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Tech for Retailers Kiranashops

Small retailers and kirana shops number in millions in India…          

The ubiquitous kirana shops and small retail stores found in millions across the length and breadth of India play a vital role in the country’s economy by providing employment to crores of persons as well as accounting for about 20% of GDP.

The retailing industry which mainly consists of owner-manned small shops, has been a laggard in adopting modern systems. However, in recent times kirana stores have been welcoming technology as it makes their jobs simpler and makes a difference in their daily lives.

In order to withstand the onslaught of e-commerce portals, 'mom and pop' stores would have to offer a more personalised experience to customers.

Startups help retailers embrace technology…

Companies listed under Resources below are helping the kirana shops and other small retailers to adopt technology to enable better engagement with customer, improved efficiency in operations and growth in business. To incentivize the retailer some of the startups provide a customized tablet computer, printer, barcode scanner and an LCD monitor on which ongoing offers, deals and promotional schemes are displayed.

There are two kinds of apps. The app for retailer connects the store to their suppliers, control inventory and stocks, send SMSs to customers, generate bills and keep a track of various promotional schemes launched by brands and suppliers.

The consumer-facing app shows to customers the merchants who are located near their current location. The chat platform allows the customer to chat with the retailer to check prices and to place orders. It is possible to make payment through digital wallet that is integrated with the app.

Other startups provide a platform to build a SEO-enabled online e-commerce store that can be regularly updated by the retailer with new content, new products and revised prices.

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This app is useful for hair-dressers, beauty salons and retailers. Their customers can upload their own pictures and then see as to how they look with new hairstyles, makeup, sunglasses, jewellery etc. On being satisfied with the new look, the customer would become inclined to go in for the product or service.

Amazon Now

This is an Android app to which Kirana stores can sign-on. A customer who wants grocery places order on the app and the Kirana shop can deliver directly to customer or Amazon will pick-up the goods and deliver to customer. Presently available only in select areas of Bangalore.

1800-419-7355 (All networks), 1800-3000-9009 (Except BSNL & MTNL)

Web Page


Their services to retailers include recommending products that sell, preparing product catalogues with photos, listing your product range with e-commerce portals, order processing, customer service, warehousing, inventory management etc.

022-6190 3333


079-4900 4848

Capillary Technologies

Their 'Intelligent Customer Engagement' (ICE) range of products help retail businesses to intelligently engage with customers in the store and through mobile and social media.

Offices in Bangalore, Delhi, Hyderabad and Mumbai


Get Me a Shop

They provide (a) Your own website & domain (b) Mobile app for your business (c) Sell on multiple marketplaces (d) Inventory & customer management (e) payment gateway (f) Built-in marketing tools.

070678 80880

Get Me a Shop

Helps small and medium businesses (SMBs) grow by creating their online store fronts, websites and mobile apps as well as managing them without any technical know-how. Also a platform for marketing tools, inventory management, catalogue management, In-depth analytics, order management and customer management.

070678 80880


Kirana stores and local businesses who sign-on will appear on Goodbox's app. Customers will place their orders with you over chat or by referring to your menu. Customers can pay online or by credit/debit card or by cash.

3rd floor, 244, 17th Cross Road, Sector 6, HSR Layout, Bengaluru 560102

080-4513 3500

Google Primer

This app helps small businesses go digital by providing right tools and skills. The app contains video tutorials on topics like building a web presence and driving online growth, reaching customers over mobile and video etc.

Link to download app on your Android phone

Initiative by ShopClues and GoDaddy

If you are a merchant on their e-commerce marketplace, ShopClues will assist you to build and maintain your own website, with domain name provided by GoDaddy. The retailer's website will be linked to ShopClues portal so that the retailer can avail the technology, online payment service and logistics services of ShopClues for a fee. In addition to existing sales through ShopClues portal, the retailer would be able to generate extra sales through the website.


Web Page

Just Buy Live

Through their app, kirana stores and retail shops can buy their stock directly from brands and manufacturers. Since distributor is absent, retailers can improve their margins. Over 1,000 brands are covered in product groups like food, beverages, stationery, toys, games, frozen products, baby foods, sarees, garments, apparel, OTC medicines etc. Just Buy Live also offers credit facility to kiranas and retailers.



They seek to connect entrepreneurs to ecommerce by building websites fro sellers as well as providing you a help, at each step, of getting you online and assisting you to sell your products. The focus is ‘Building an Online Brand’ for every Indian retailer and getting them on the cloud.

090156 44441


Kraftly wants to get online ‘homepreneurs’, artisans and flea market sellers whose eclectic products are presently available only offline. The app enables individuals, hobby sellers and shop owners to create their own branded micro-shop, list their products and receive payments on the go. Kraftly manages the complete payment and logistics process for each seller.

011-3959 5059


Lookup is a chat-based platform that connects customers to nearby stores with the help of a message..Send a request on Lookup to get anything done. The business will confirm the order or appointment and the payment.The product gets delivered to your doorstep in minutes.

118, 1st Floor, 80 Feet Road, 7th Block, Koramangala, Bengaluru 560095

080-4110 4799


(a) Create your mobile store (b) Generate QR codes for your business and insert them in your catalogue and ads, to enable customers to directly order by scanning the codes.

074900 05796 (Support Only)


MartJack is a leading e-Commerce platform. This integrated services comprise of website design and development, creation of product catalogue which includes digitization and content for the products, training and implementation of back-end operations, integration of payment processors and logistics providers.

1800-425-2968, 040-2354 2937, 4443 0000


Download Meesho App, start your free online shop on the app within few seconds, upload products fast, add product pictures and info, share on Facebook and WhatsApp with one click, accept secured online payments through credit cards, debit cards, wallets.

123A, 16th A Main Road, 4th Block, Koramangala, Bangalore

081052 36065


Through a buyer's browsing habits, the app notes the individual's preferences for fashion and lifestyle products. The buyer can also add products to his or her wishlist. When a customer is near your store, if you have the items preferred by the customer, a notification pops-up on the customer's mobile informing about the availability in your store.


They help you to build and manage an SEO enabled website, through the use of their mobile app. Using the mobile app, you can directly update the website with new content, products and offers. They also ensure that your website is easily found in online search results by people looking for products similar to yours.


NowFloats Technologies Pvt. Ltd.

They help offline businesses become relevant online by (a) Building an SEO-enabled website for you (b) Regularly updating your website (c) Ensuring that your website is found in search results of potential customers and (d) Generating sales leads through your website.

3rd Floor, Commercial Building, Plot No. 1269, Road No. 36, Jubilee Hills Checkpost, Jubilee Hills, Hyderabad



If you are a retail or kirana store, your customers can pay you without cash or a credit card. Instead if you have signed on with QuikWallet, the customer can pay using his or her mobile through credit card or money stored in the wallet.

080808 10099 .


Their multi-channel e-commerce software helps retailers to sell more online on marketplaces like Flipkart, Amazon, Snapdeal, Ebay etc.Their other product Priceworx is a personal pricing robot which optimizes product pricing across marketplaces and helps you stay ahead of competitors selling the same products.

Offices in Bangalore, Delhi, Mumbai, Kolkata, Surat

090084 04341


Through their platform Shortlyst, e-commerce can be undertaken by online publishers and content creators such as news sites, review sites, fashion blogs etc. The publishers and content creators can easily add buy buttons to images, videos, posts, chats, lists, news and others. Customers need not go to the e-commerce websites to buy the product, but can buy through the publishers' application.


Create the perfect online store with free domain names, templates for building stores, uploading pictures and text, integrating payments and shipping, listing on marketplaces, sharing on social media and starting to sell online.



Shopmatic manages the entire process for a small business to sell online, from developing your own unique webstore, to listing you on marketplaces and social channels, to providing you insights on how to sell online.



Shopnix lets you create an online store in just one simple step. On sign-up you get a free eCommerce website with hosting, shopping cart, store manager, in-built marketing and everything you need to sell online.

077952 41592

Shopo App

This zero-commission marketplace, promoted by Snapdeal, is targeted at small sellers and home-based entrepreneurs. You just need a smartphone with internet access, camera and a product to sell. Launch the App, click pictures of your product, provide product details and confirm listing. Via the mobile app, you can chat & sell to your customers, and receive phone calls from them too.


They give retailers a custom-made tablet, a printer, a scanner and a wireless LED TV. The TV can allow brands to connect to the customer at the point of sale - images keep popping on the screen. The retailer can give printed bills and also connect with the customers through SMSs.

No. 5/1, Gulmohar Enclave, Kundanahalli Gate, Marthahalli Post, Bengaluru 560037

080-4097 8000, 4130 0111


Provide mobile-ready e-commerce site with customised design. Services include merchandising, orders & checkout, logistics & shipping, managing payments, analytics tools, promotions, security, SEO etc.

B4,309-10 Spaze iTech Park, Sector 49, Sohna Road, Gurgaon


080101 17117


StoreKing enables retailers in small towns of rural India to sell to walk-in customers located elsewhere. They set up digital kiosks where a salesman is present with a tablet computer which has product and price details of various sellers . Customers can browse the tablet, place order, make payment and within 24-48 hours StoreKing will deliver the goods at the customer's doorstep.

Local Cube Commerce Pvt. Ltd., Plot 14 - F1, KIADB Layout, Kumbalgodu 2nd Stage, Mysore Road Bangalore 560074



The app connects the kirana store to various authorised suppliers of brands, helps them keep a track of the inventory, generate bills, decide various offers based on suggestions and updates the retailers on prices, schemes and offers.

124 P, Ground Floor, Sector 45, Gurgaon
Plot No.5, R.T. Nagar, 80 feet Main Road, KHM Block, Bangalore

073899 39666, 099835 33339


Unicommerce provides e-commerce solutions online to help retailers manage all their operations in one unified system. Retailers are able to easily sell more across multiple e-commerce channels sine Unicommerce enables you to see all your online orders at one place. Manage orders & inventory across multiple marketplaces & carts.

082877 90222

Urban Piper

Provide a wide range of services to retailers like (a) Mobile apps (b) E-commerce website (c) Own digital wallet (d) Coupons & promotions (e) Loyalty & rewards programme (f) Secured payment gateway etc.

Webware helps businesses get online. You will have a beautiful, mobile-responsive website with a content management platform that allows you to easily update your website's text, images, and more in a few simple steps. Run your ecommerce store from Webware's workspace – products, orders, customers, reports, and more. With a fully integrated shopping cart to securely accept payments.


This is an e-commerce platform to build an online store. offers a suite of services to help you create and maintain the perfect website for your business. You can "Do It Yourself" or use their team of experts to do it.


Zepo Technologies Pvt Ltd

B-25, Block A, Sector 64, Noida 201307
1602, C/4, Lok Everest, Cement Compound, JSD Rd., Mulund (W), Mumbai 400080

092235 83358


Zopper app is a hyper-local marketplace on which both online and offline merchants are present. Using Zopper users can buy from their nearest physical retail stores, by sitting at the comfort of their home/office. Zopper App has information on every product with it's features, reviews, store info & ratings.

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